Christmas Deliverys, Exchange Policy, 30 Days Return!

posted in: Uncategorized | 0

Gift shopping? It its time to place your order as soon as possible to ensure delivery before Christmas Eve. Please see below for dates when you need to have placed your order at the latest.

WITHIN THE EU

  • Southern Countries, December 11
  • Northen Countries, December 13

WITHIN SWEDEN

  • December, 18

WITHIN GOTHENBURG

  • By mail, December 19
  • By pick up, December 23

You are more than welcome to come by our studio/warehouse at Karlagatan 9 in Olskroken, Gothenburg and say “Hi” to us and pick-up your parcel during the last two weeks before Christmas Eve πŸ˜ŠπŸŽ„πŸŽ

Our latest working day is Saturday December 23. Please textΒ  0723 12 99 25 or e-mail info@hellaholics.com in advance πŸ–€πŸ–€πŸ–€.

EXCHANGE POLICY

You are ALWAYS entitled to return or exchange your products within 30 days after you recive your order. You can read more about our return policy here.

 

DELIVERY BY MAIL OR TRACED DELIVERY?

Please note that regular shipment by mail are not traceable. If you are buying from overseas we strongly recommend that you choose the traced and insured shipment option. We also strongly recommend that you choose the insured shipment option if you are buying sterling silver jewellery.

 

DISCLAIMER

We always aim to send out your parcel as soon as possible! Dispatch time is normally the next working day after you placed your order. But please keep in mind that during the holiday season the shipping times can differ from those estimated due to high pressure on the shipping companies and custom offices. Therefore deliveries may take a little longer.

Force majeure events, such as extreme weather conditions will also mean that delivery times need to be extended.

 

SERVICE

If you have any questions please do not hesitate to send an e-mail to info@hellaholics.com πŸ–€πŸ–€πŸ–€.